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Three months after announcing an expanded phone line for community mental health and substance use services, Interior Health is receiving positive feedback as people find it easier to connect with supports in their community. The simple phone number 310-MHSU (6478) puts callers directly in touch with their local mental health and substance use centre, helping people access and navigate community supports. 

The service launched in the South Okanagan in September 2020, and expanded across the region on Jan. 12, 2021. It is available to service providers as well as the general public who wish to connect to these services.

Those concerned about their mental wellness are encouraged to reach out for advice and support by:

Call 310-MHSU (6478) to directly reach a local mental health and substance use centre.
Contacting a primary care provider or local counselling service.
For immediate and urgent mental health assistance call the Interior Health Crisis Line at 1-888-353-2273.
First Nations and Aboriginal individuals can call the KUU-US Crisis Line Society 1-800-KUU-US17 (1-800-588-8717). These crisis response personnel are certified and trained in Indigenous cultural safety.
The Métis Nation of BC also operates a 24/7 crisis line at 1-833-638-4722.
Visit this infographic for more tips on managing anxiety during COVID-19.

Additional supports are available online - visit the provincial Virtual Mental Health Supports During COVID-19 for a collection of mental health supports available to people anywhere in B.C.

Mental health and substance use services for people throughout the Interior continue to develop. Integrated Treatment Teams are working throughout IH to embed multidisciplinary outreach to people who need flexible support that works for them. New treatment beds are coming this spring to serve youth experiencing substance use issues; access to Opioid Agonist Treatment is expanding, with the first cohort of Interior Health’s nurse prescribers for Suboxone having just completed training; and access to community mental health services has improved with the launch of the 310-MHSU phone number. 

Interior Health is committed to promoting healthy lifestyles and providing a wide range of quality health-care services to more than 801,000 people living across B.C.’s vast interior. For more information, visit www.interiorhealth.ca.